PRIVACY POLICY

At Soul Seasons Counselling, your privacy is very important to us. This policy explains how I collect, use, and protect any personal information you share through this website or during counselling services.

Information I Collect

• Personal details you provide when making a booking (such as your name, email, and phone number).

• Information you share with me directly in counselling sessions.

• Website usage data (basic analytics) to help improve my services.

How I Use Your Information

• To manage appointments and provide counselling services.

• To communicate with you regarding your bookings or enquiries.

• To improve my website and services.

Confidentiality

All counselling sessions are confidential. Information you share will not be disclosed to others without your consent, except where required by law (e.g., risk of harm to self/others, child protection, or a legal obligation).

Third-Party Services

I use third-party providers such as Calendly for scheduling. These providers may collect and store your booking details in line with their own privacy policies. I encourage you to review their terms.

Data Security

I take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting me.

Contact

If you have questions or concerns about your privacy, please contact:
Soul Seasons Counselling – Sonja Tibursky
Email: sonja@soulseasonscounselling.com.au
Phone: 0492989003

This privacy policy may be updated from time to time. Please check back periodically to stay informed.